Q: If I don't receive my package, could I get my refund ?
A: Hello dear, If you have contacted with your local post office, and you still have not received your package within the delivery time, please feel free to contact us and we will resend your package or refund you for the item.
Q: Is there any tracking number of my item ?
A: Yes, we will tell you the tracking number when we ship your order, and you could view the shipment status on the corresponding website.
Note: If you need any help? Please contact me at firstname.lastname@example.org